Find an appliance technician near you
Fridges, washing machines, cookers, microwaves, water heaters and the appliance that just stopped.
Also called fridge repair, washing machine repair, cooker repair or fundi wa friji.
Appliance repair is worth posting before you assume something is finished. A fridge that has stopped cooling is frequently a relay, a fan or a thermostat rather than a compressor, and the difference between those two diagnoses is the difference between a repair and a replacement.
Put the brand and model in the post. It is usually on a sticker inside the door, behind the drawer, or on the back panel. Technicians quote far more accurately when they know whether the part is one they can get today.
Ask how a call-out fee is handled. Many technicians charge to come and diagnose, and most will set that against the repair if you go ahead — but that is a question for before they arrive, not after.
What people post
Appliance Repair jobs on Help24
Anything in this list can be posted as a single job — you do not need an ongoing arrangement to use Help24.
- Fridges and freezers that have stopped cooling, or are icing up
- Washing machines that will not drain, spin, fill or finish a cycle
- Cookers, ovens and hobs — electric and gas
- Microwaves
- Water heaters and instant showers
- Dishwashers and tumble dryers
- Blenders, kettles and small kitchen appliances
- Appliance installation and connection
Writing the request
What to include so the offers come back usable
- Brand, model and rough age
- Exactly what it does and does not do now
- Any error code on the display
- Any noise, smell or leak
- Whether it has been repaired before, and what was done
What moves the price
Why two quotes for the same job differ
- Whether the fault is diagnosed or still to be found
- The part itself, and whether it is available locally
- Whether a call-out fee applies and whether it is set against the repair
- Whether the appliance must be taken away to a workshop
- Gas work on a fridge or freezer, which is specialist
Help24 does not publish price ranges for appliance repair. Quotes come from the appliance technicians themselves, and the number you agree is the number the payment is held against.
Before work starts
What to check with an appliance technician
- Ask what the diagnosis is and what the part costs before you agree to a repair
- Ask whether the repair carries any warranty, and for how long
- If the appliance is still under manufacturer warranty, an independent repair will usually void it
- For gas cookers, ask about the gas connection specifically
How Help24 works
Posting an appliance repair job
Describe the job
Say what needs doing and where you are. Posting is free, and you are not committing to anything by posting.
Nearby appliance technicians send offers
Providers near you quote their own price. Nobody is assigned to you — you see the offers and you choose.
Agree the price first
Nothing starts until you have accepted an offer. The number you agree is the number that gets held.
Pay by M-Pesa, released when it's done
Help24 holds the payment while the work happens. The provider can see it is there; neither side can move it until you confirm the job is finished.
More detail on how posting and offers work, and on how payment protection works.
Related services
Often needed alongside appliance repair
- AC RepairAir conditioner servicing, gas refills, installation and units that run but do not cool.
- ElectricalSockets, lights, wiring, consumer units and the faults that trip your whole house.
- PlumbingLeaks, blocked drains, taps, toilets, water tanks and pipework — the jobs that cannot wait until the weekend.
- Computer RepairLaptops and desktops: slow machines, failed drives, screens, keyboards, viruses and setup.
By city
Appliance Repair near you
The app covers every Kenyan city and all 47 county headquarters. See where Help24 works.
Post your appliance repair job
Free to post. You see the offers, you agree the price, and the payment is held until the work is done.
Offer appliance repair services? Join Help24 as an appliance technician.